Terms, Conditions and Privacy Policy
(1) Access to and use of this Web site and the products and services available through this Web site are subject to the following terms, conditions and notices. By using this site, you are agreeing to all of these terms, conditions and notices, without modification.
(2) This site is owned by Skyla Publishing Limited of 2 Queen Caroline Street London W6 9DX.
(3) You may not modify, reformat, copy, display, distribute, transmit, publish, license, create derivative works from, transfer or sell any information, products or services obtained from this website, except as permitted by these Terms of Use or under applicable laws.
(4) You are entitled to download, display and use the contents of this website onto your computer screen, to print a hard copy of the contents, and to store such content in digital form for your own PERSONAL, EDUCATIONAL AND NON-COMMERCIAL PURPOSES. Unless you are given permission, you cannot store contents from this website on any external network or intranet.
(5) Whilst every endeavour is made to ensure that the products and services available on this website are error free Skyla Publishing cannot guarantee that any product or service does not contains errors and is suitable for the intended use.
(6) ALL INFORMATION, PRODUCTS AND OTHER CONTENT (INCLUDING THIRD PARTY INFORMATION, PRODUCTS AND CONTENT) INCLUDED IN OR ACCESSIBLE FROM THIS WEB SITE, ARE PROVIDED “AS IS” AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE TO YOU. TO THE FULLEST EXTENT PERMITTED BY LAW, SKYLA PUBLSIHING DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES (EXPRESS, IMPLIED AND STATUTORY, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS) AS TO THE SERVICES AND ALL INFORMATION, PRODUCTS AND OTHER CONTENT (INCLUDING THIRD PARTY INFORMATION, PRODUCTS AND CONTENT) INCLUDED IN OR ACCESSIBLE FROM THIS WEB SITE.
(7) IN NO EVENT SHALL SKYLA PUBLISHING OR ANY OF ITS AFFILIATES OR CONTENT PROVIDERS BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, PUNITIVE OR INCIDENTAL DAMAGES, OR DAMAGES FOR LOSS OF USE, PROFITS, DATA OR OTHER INTANGIBLES, OR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES, ARISING OUT OF OR RELATED TO THE USE, INABILITY TO USE, UNAUTHORISED USE, PERFORMANCE OR NON-PERFORMANCE OF THIS WEB SITE, EVEN IF SKYLA PUBLISHING HAS BEEN ADVISED PREVIOUSLY OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER SUCH DAMAGES ARISE IN CONTRACT, NEGLIGENCE, TORT, UNDER STATUTE, IN EQUITY, AT LAW OR OTHERWISE.
(8) Nothing on this Web site shall be construed as conferring any license or other rights under the intellectual property or other proprietary rights of Skyla Publishing, its affiliates or any third party, whether by estoppel, implication or otherwise.
(9) Any information provided to Skyla Publishing in connection with this Web site shall be provided by the submitter and received by Skyla Publishing on a non-confidential basis. Skyla Publishing shall be free to use such information on an unrestricted basis. Skyla Publishing does not accept any responsibility for the content or accuracy of any information submitted by one of our users. Skyla Publishing does not make any representation or warranty that the information is provided without infringing the rights of any third party.
(10) Access Skyla Publishiing’s Aramazu secure resource section is only provided on receipt of payment for a subscription. If you fail to pay for a subscription we can, at our discretion, deny you access to the secure resources section of this web site. We will not give you advance formal notice and warning of this action. All refunds will be given at the discretion of the Company Management.
(11) You need to ensure that your account is cancelled before the renewal date if you do not wish for your account to be renewed. You can cancel at anytime and still access the resources until the renewal date of your account
(12) You may cancel and receive a full refund of your subscription within seven days of your payment as long as you have not logged into the secure resources section during this period. You need to specify in a cancellation email to info@aramazu.com that you are cancelling within seven days of your payment and have not logged into your account in order for the refund to be processed. Any other refunds beyond the seven day period are at the discretion of the management.
(13) Access to our secure resources section is by username and password (supplied to you when subscribing). This is personal to you and must not be disclosed to any third-party. You must take reasonable precautions to prevent any third-party from accessing your username and password. If you disclose your username and password to another person to allow them to access Skyla Publishing”s Aramazu secure resource section then your access may be terminated.
(14) Skyla Publishing reserves the right to terminate your access to this Web site, and to remove any user-created content, at any time, without cause or notice. Skyla Publishing also reserves the right to revise these Terms of Use at any time, without notice, and you hereby agree to be bound by such changes.
(15) PRICES AND TAXES
Orders within the EU
All prices include VAT charged at the current rate where applicable and this is chargeable on all orders within the European Union.
Orders outside the EU
For orders outside the EU, this amount will be deducted from the cost of the goods only if the country of destination is correctly selected (Channel Island customers should select Channel Islands from the country field, NOT UK). Destinations outside the EU may be subject to import duty. These are not included in our prices and are the responsibility of customers to pay on or after receipt of goods.
(16) RETURNS AND REFUND
If for any reason you wish to return any items from your order, please do so within 28 days of receipt and in resalable condition for either a full refund of the value of the goods or an exchange. Refunds are normally processed within 7 days of receipt.
Faulty goods
If you receive goods which are faulty or have been damaged in transit, please let us know straight away and we will either offer you a full refund or replace the goods at our cost.
Unless the goods are faulty or sent in error you are responsible for the cost of returning the goods to us. We recommend you use recorded delivery and obtain insurance, as proof of posting is not proof of receipt.
Your statutory rights
Our guarantees are provided in addition to your statutory rights as a consumer.
CANCELLING AN ORDER
If you wish to cancel your order email jamie@skylapublishing.com quoting full name and address of the purchasor and products ordered.
Cancelling despatched goods
If the goods have already been despatched please re-package them in resaleable condition and return them to us at your cost. Please be aware that proof of posting is NOT proof of receipt and for this reason we recommend you use a signed-for insured service. We will refund the total amount of money paid by you for the goods, less any costs to collect the goods if you do not send them back to us. We will refund you as soon as possible and in any case within 30 days of us receiving your notification.
PRIVACY POLICY
Data Protection Act 1988.
Skyla Publishing Limited, creators of Aramazu has a Privacy Policy. We only use the information we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice. We aim to safeguard the privacy of all our users while providing a high quality of personal customer service.
Our systems collect your name, address and buying information at the point you make your order so that we may process your order in the best possible way.
Checking your details
You can check the information that we hold about you by emailing us at info@aramazu.com
How we use your details
We may make names and addresses available to other companies who may also have products that would be of interest. If you would prefer us not to do this please tick the box when prompted to do so or contact us at any time. Please allow 12 weeks for your request to pass through to third parties. We will NEVER pass on email addresses, telephone numbers or Credit Card details.
Cookies
Our web site uses cookies to enable us to process your order and help with registration details. You can disable cookies, (www.aboutcookies.org) however the Aramazu shopping basket, in common with most other e-commerce sites will not operate if you have cookies turned off.
Our Email Policy
We do not send out unsolicited e-mail. We may send e-mails to people who have bought from us in the past with offers and new products information.. Please let us know if you wish to removed from the list. We will NEVER pass on email addresses, telephone numbers or Credit Card details
Copyright © 2010 Skyla Publishing Limited All Rights Reserved.